ATTENTION: Chiropractors, Osteopaths & physiotherapists

Stop Drowning in Paperwork.

Start Living Your Purpose.

The only virtual assistant service designed exclusively for high-street health practitioners who want to reclaim their passion for patient care - and get home in time for dinner.

Are You Spending More Time on Admin Than Treating Patients?

You didn't train for years to become a healthcare practitioner just to:

Wrestle with insurance claims that seem designed to frustrate you
Chase down missed appointments while patients slip through the cracks
Work until 9pm catching up on paperwork instead of being with your family
Turn away new patients because your phone goes unanswered after hours
Feel guilty rushing patient consultations because you're drowning in admin tasks

If this sounds familiar, you're not alone.

The average high-street health practitioner spends 19 hours per week on administrative tasks. That's nearly half your working time spent NOT doing what you love.

We’ve got your back.

Calls Handled

Appointments Booked

Leads Nurtured

Reschedules Handled

What if you could focus 100% on Patient Care?

Balance VA is the UK's only virtual assistant service built exclusively for high-street health practitioners.

We don't just answer phones. We become an extension of your practice, handling everything from appointment booking to insurance claims, so you can focus entirely on what you do best: changing lives through hands-on healthcare.

We serve: Chiropractors, Osteopaths, Physiotherapists, Sports Therapists, and other high-street health professionals

Here's What We Handle So You Don't Have To:

24/7 Phone Coverage

Never miss a potential patient again, even at weekends

Direct Appointment Booking

We know your schedule and book patients instantly

Insurance & Billing Management

Claims processed faster with fewer errors

Patient Follow-ups

Personalised recalls that genuinely bring patients back.

New Patient Onboarding

From first call to first appointment, seamlessly managed

Emergency Call Filtering

We know when to interrupt you and when to handle it

Operating Hours:

Monday-Friday 7am-9pm, Saturday 8am-3pm, Sunday 9am-2pm

TESTIMONIALS

Real Results from Real Practices

"It’s Getting Better Each Week – Absolutely Worth It!"

"We were nervous at first, but now it’s working really well. Kate is AMAZING — she takes everything personally to get it right. Clear follow-up, great communication, and real improvement week by week. Would I recommend them? Absolutely!”

- Paul Weavers

"Our Booking Rate Has Hugely Improved"

"Since joining Balance, our booking rate has hugely improved. Leads are followed up instantly — even on weekends — and Kate feels like a true part of our team. The service is exceptional!"

- Laurie Coburn

"They Support Us in Ways We Couldn’t Have Imagined”

"After 4 years with Balance, I can say their support has been incredible. From calls to socials, they let us focus on patient care while handling everything else. Kate and Sophie are absolute superstars!”

- Kris H

"They Make My Day a Breeze — I Can’t Recommend Them Enough"

“As a solo practitioner, Balance VA has been incredible. Every call is answered, appointments managed, and patients cared for — all while I focus on treatment. I can’t recommend them enough!”

- Melanie Craig

Our clients typically see:

25+ hours saved per week on admin tasks
30% reduction in no-show rates
40% increase in new patient bookings
95% first-pass insurance claim acceptance
Fewer missed calls during business hours

Currently helping 100+ UK high-street health practices book over 900 new patients monthly

Super Simple 3 Step Process

Your Front Desk’s Virtual Partner, Customised for Your Clinic

Discovery Call

We learn your setup and pain points & walk you through how we help.

Onboarding

We set up scripts, Slack, calendar access, and walk you through everything.

Go Live & Grow

We take over your calls / admin so you can focus on patient care.

Ready to get started?

Why High-Street Health Practitioners Choose Balance VA

High-Street Health Focus
We specialise in hands-on healthcare practices. We understand your terminology, your patient journey, and your unique challenges.

Fully Compliant & Secure
GDPR compliant with bank-level security. Your patient data is safer than your current filing cabinet.

Instant Integration
Works with your existing practice management software. No complicated setup or staff retraining required.

Proven Track Record
Specialists in high-street health practices across the UK. We've refined our process with 100+ diverse healthcare businesses.

Still Have Concerns?

Let’s Clear Them Up.

"But I Need That Personal Touch..."

We enhance the personal touch, not replace it.

By handling the admin burden, we free you up to spend more quality time with each patient. Your existing staff can focus on face-to-face care instead of paperwork.

"What About Data Security?"

Your patient data is more secure with us than in your current filing system.

We use bank-level encryption, are fully GDPR compliant, and our team is trained specifically in healthcare data protection.

"I've Tried Virtual Assistants Before..."

Those weren't built for high-street health practices.

Generic VAs don't understand your world. We speak your language, know your software, and understand the healthcare patient journey inside and out.

We Only Onboard 5 New Clinics Per Month

To maintain high-quality service, we cap new clients.

Secure your onboarding slot before this month’s availability runs out.

HURRY!

3 Spots Remaining This Month!

Ready to Reclaim Your Practice?

Book a free 15-minute strategy call and discover:

Exactly how many hours Balance VA could save you each week
Which tasks we'd handle first to give you immediate relief
How other practices like yours have transformed with our help
A custom plan for implementing Balance VA in your clinic

No sales pitch. No obligation. Just a genuine conversation about your practice's potential.

Know You’re Ready?

Sign Up Without Booking a Call

Prefer to skip the call and get started right away? Our self-service onboarding makes it fast and easy — and you still get personalized setup before we go live.